Terms of service

TERMS OF SERVICE

Effective from 01/01/2026

Welcome to ROOH. These Terms of Service explain the terms for using the ROOH website and purchasing our products.

By using our website or placing an order, you agree to these terms.

1. About ROOH

This website is operated by ROOH Music India Pvt. Ltd.

ROOH offers musical instrument bags, cajons and other music-related products through its website.

2. Using Our Website

Please use the ROOH website only for genuine and lawful purposes.

You must not:

·       Misuse or damage the website

·       Attempt to gain unauthorized access

·       Copy our content, images, designs or branding without permission

·       Use the website for fraudulent or unlawful activities

3. Products and Information

We make every effort to keep our product descriptions, specifications, images and prices accurate.

Small differences in colour, appearance, texture, finish or measurements may occur due to lighting, screen settings, natural materials or normal manufacturing variations.

Product information and prices may be updated when necessary.

4. Orders

When you place an order, you are requesting to purchase the selected product.

An order is confirmed once ROOH accepts and confirms it.

We may contact you if there is an issue with your order, payment, product availability or delivery details.

If we are unable to fulfil an order, we will inform you and provide an appropriate resolution.

5. Pricing and Payments

All prices are displayed in Indian Rupees unless stated otherwise.

Applicable taxes and delivery charges, if any, will be shown during checkout.

Payments are processed through our available payment options and authorized payment providers.

6. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order is placed, ROOH may contact you regarding the available options or refund, as applicable.

7. Product Compatibility and Use

Customers are responsible for checking product specifications, dimensions and compatibility before placing an order.

Products should be used only for their intended purpose and according to any instructions provided by ROOH.

8. Intellectual Property

All ROOH website content, including logos, brand names, product designs, photographs, text, graphics and website design, belongs to ROOH Music India Pvt. Ltd. or its respective owners.

This content may not be copied, reproduced or used commercially without written permission.

9. Changes to These Terms

ROOH may update these Terms of Service when necessary.

The latest version will be posted on this page with the updated effective date.

10. Contact Us

For questions regarding these Terms, please contact:

ROOH Music India Pvt. Ltd.
Email: roohmusicindia2024@gmail.com
Customer Care: +91 9019916862

Address:
No. 51, 1st Floor, 100 ft Outer Ring Road,
Vysya Bank Colony, BTM Layout Stage 2,
Bengaluru, Karnataka – 560076, India